Our blog, Managing FOIA, has covered some of the many frustrations the public encounters when trying to use FOIA to get government records. We thought it might also be useful though, to take a more holistic look at the federal FOIA process, and some of the most common problems.
View a full screen version here: http://www.openthegovernment.org/sites/default/files/FOIA%20Problems.jpg
Our goal in laying out the universe of problems with the current FOIA process is to better understand how we can make it work better. The public needs timely access to government information to be able to make informed choices and hold officials accountable when they waste taxpayer funds or otherwise break our trust. See any problems we missed? Email firstname.lastname@example.org or reach us on twitter @OpenTheGov.